:root{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}body{margin:0}:root{--bg:#0f1115;--panel:#161a21;--panel-2:#1c2129;--line:#262c36;--text:#e6e9ef;--dim:#8b93a1;--urgent:#ff5c5c;--live:#4f9dff;--done:#4a5260;--bad:#c2683a}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font:13px/1.4 ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.spacer{flex:1}.login-wrap{place-items:center;min-height:100vh;display:grid}.login{background:var(--panel);border:1px solid var(--line);border-radius:10px;flex-direction:column;gap:14px;width:320px;padding:28px;display:flex}.login-brand{letter-spacing:.5px;font-size:20px;font-weight:700}.login-brand span{color:var(--dim);font-weight:400}.login label{color:var(--dim);flex-direction:column;gap:5px;font-size:12px;display:flex}.login input,.lookup input{background:var(--bg);border:1px solid var(--line);color:var(--text);border-radius:6px;padding:9px 10px;font-size:14px}.login input:focus,.lookup input:focus{outline:2px solid var(--live);outline-offset:-1px}.login button,.lookup button{background:var(--live);color:#04111f;cursor:pointer;border:0;border-radius:6px;padding:10px;font-weight:700}.login button:disabled,.lookup button:disabled{color:var(--dim);cursor:not-allowed;background:#2b3440}.login-err,.cust-err{color:#ffb4b4;background:#3a1d1d;border:1px solid #5c2a2a;border-radius:6px;padding:8px 10px;font-size:12px}.shell{flex-direction:column;height:100vh;display:flex}.topbar{background:var(--panel);border-bottom:1px solid var(--line);flex:0 0 46px;align-items:center;gap:12px;height:46px;padding:0 12px;display:flex}.brand{letter-spacing:1px;font-weight:800}.chips{gap:6px;display:flex}.chip{background:var(--panel-2);border:1px solid var(--line);border-left:3px solid var(--accent);color:var(--dim);cursor:pointer;border-radius:5px;align-items:center;gap:6px;padding:5px 9px;font-size:12px;display:flex}.chip.on{color:var(--text);background:#222935}.chip-code{letter-spacing:.5px;font-weight:700}.chip-n{color:var(--text);font-variant-numeric:tabular-nums}.live{letter-spacing:1px;color:#49d17a;font-size:11px;font-weight:700}.live.warn{color:#ffb648}.live.dead{color:var(--urgent)}.who{color:var(--dim);align-items:center;gap:7px;font-size:12px;display:flex}.who .role{background:var(--live);color:#04111f;border-radius:3px;padding:1px 5px;font-size:10px;font-weight:700}.who .line{color:var(--dim)}.out{border:1px solid var(--line);color:var(--dim);cursor:pointer;background:0 0;border-radius:5px;padding:5px 9px;font-size:12px}.breaker{color:#ffb4b4;background:#3a1d1d;border-bottom:1px solid #5c2a2a;align-items:center;gap:12px;padding:8px 12px;font-size:12px;display:flex}.breaker button{background:var(--urgent);color:#2a0b0b;cursor:pointer;border:0;border-radius:5px;padding:4px 10px;font-weight:700}.body{flex:1;min-height:0;display:flex}.customer{background:var(--panel);border-right:1px solid var(--line);flex:0 0 268px;width:268px;padding:10px;overflow-y:auto}.lookup{gap:6px;margin-bottom:10px;display:flex}.lookup input{flex:1;min-width:0;padding:7px 8px;font-size:13px}.lookup button{padding:7px 10px;font-size:12px}.newcaller{background:var(--panel-2);border:1px solid var(--line);color:var(--dim);border-radius:6px;padding:10px;font-size:12px}.newcaller strong{color:var(--text);margin-bottom:3px;display:block}.ctx{flex-direction:column;gap:10px;display:flex}.blocked{color:#ffb4b4;background:#3a1d1d;border:1px solid #5c2a2a;border-radius:6px;padding:8px;font-size:12px;font-weight:700}.blocked .why{color:#e0a0a0;margin-top:4px;font-weight:400}.cust-name{align-items:baseline;gap:7px;font-size:14px;display:flex}.cust-base{font-size:11px;font-weight:700}.active-now{background:#14283f;border:1px solid #1f4670;border-radius:6px;padding:8px;font-size:12px}.active-now .rt{color:var(--dim);margin-top:3px}.usual-base{color:var(--dim);font-size:12px}.usual-base .mismatch{color:#ffb648}.hd{letter-spacing:1px;color:var(--dim);text-transform:uppercase;margin-bottom:4px;font-size:10px}.usual-row{gap:8px;font-size:12px;display:flex}.usual-row span{text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.usual-row b{color:var(--dim);font-variant-numeric:tabular-nums}.recent-row{border-top:1px solid var(--line);gap:7px;padding:3px 0;font-size:11px;display:flex}.recent-row .r-ago{color:var(--dim);flex:0 0 28px;width:28px}.recent-row .r-rt{text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.recent-row .r-st{color:var(--dim)}.recent-row.tone-bad .r-st{color:var(--bad)}.ctx-foot{color:var(--dim);border-top:1px solid var(--line);padding-top:6px;font-size:10px}.board{flex-direction:column;flex:1;min-width:0;display:flex}.lanes{border-bottom:1px solid var(--line);background:var(--panel);align-items:center;gap:6px;padding:8px 10px;display:flex}.lanes button{border:1px solid var(--line);color:var(--dim);cursor:pointer;background:0 0;border-radius:5px;padding:5px 12px;font-size:12px}.lanes button.on{background:var(--panel-2);color:var(--text);border-color:#38414f}.lanes .meta{color:var(--dim);font-size:11px}.empty{color:var(--dim);padding:26px;font-size:13px}.jobs{flex:1;overflow-y:auto}.job{border-bottom:1px solid var(--line);grid-template-columns:42px 62px 140px 1fr 118px 40px;align-items:center;gap:10px;padding:7px 10px;font-size:12px;display:grid}.job:hover{background:var(--panel-2)}.job-base{color:#04111f;text-align:center;border-radius:3px;padding:2px 0;font-size:10px;font-weight:800}.job-no{font-variant-numeric:tabular-nums;color:var(--dim)}.job-status{font-weight:600}.job-route{min-width:0;color:var(--dim);gap:6px;display:flex}.job-route span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.job-route i{color:#49505c;font-style:normal}.job-phone{font-variant-numeric:tabular-nums;color:var(--dim)}.job-age{text-align:right;color:var(--dim);font-variant-numeric:tabular-nums}.tone-urgent .job-status{color:var(--urgent)}.tone-live .job-status{color:var(--live)}.tone-done .job-status{color:var(--done)}.tone-bad .job-status{color:var(--bad)}.tone-unknown .job-status{color:#a07ad1}